Shipping Policy

At Glowvera, we are committed to delivering your order as quickly and safely as possible. Below you will find all the information regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During peak periods, promotions, or holidays, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.

Shipping Time

Estimated delivery time to Australia is typically:

4–8 business days

Please note that delivery times are estimates and may vary depending on:

• Carrier delays
• Customs processing
• Weather conditions
• High demand periods

While we do everything possible to ensure timely delivery, Glowvera cannot guarantee exact delivery dates.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

You can use this number to monitor your shipment and see its progress until delivery.

If you do not receive your tracking information within a few days after placing your order, please contact our support team.

Incorrect Address

Please ensure that your shipping address is correct when placing your order.

Glowvera is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost in transit, please contact our support team. We will work with the carrier to investigate the issue and help resolve the situation.

Contact

If you have any questions about your shipment, please contact us:

Email: contact@glowvera-au.com

Our support team will be happy to assist you.